Sales Executive — Spiritual Products (Tele-sales)

About the Role

You will advise customers on our range of spiritual products — rudraksha, gemstones, yantras, puja items and related offerings — and help them choose what suits their intent. Leads come from our own campaigns, so you are speaking to people who have already shown interest.

This is a role that needs sensitivity. Customers often call about something personal — a family matter, a career decision, a period of difficulty. Recommend what genuinely fits and be straight about what a product is: an item of faith and tradition, not a guaranteed outcome. We do not promise results, and neither should you.

What you will do

• Call assigned leads and understand what the customer is looking for.
• Explain the product's tradition, significance and correct use.
• Recommend suitable items honestly, without overstating what they do.
• Close the order and confirm delivery and any personalisation details.
• Follow up with past customers for festivals and repeat purchases.
• Record every interaction in the CRM.

Requirements

• Clear spoken Hindi; English is a plus.
• Genuine respect for customers' beliefs and a patient manner on the phone.
• Interest in or familiarity with Indian spiritual traditions — training provided.
• Tele-sales or customer advisory experience preferred, not essential.
• Comfortable working to daily call and conversion targets.

What we offer

• Fixed salary plus incentive on every order closed.
• Warm leads from our own campaigns.
• Product and process training before you start calling.