1 / 5

They are not the same thing

Automation repeats a sequence you defined. An agent is given a goal and works out the steps itself.

2 / 5

Automation wins on repetition

If the process is identical every time, a script is cheaper, faster and far easier to debug. Do not over-engineer it.

3 / 5

Agents win on exceptions

When inputs vary and the path changes case by case, a script breaks. That is where autonomy earns its cost.

4 / 5

The real question is failure cost

Agents make mistakes. If a mistake is cheap to reverse or a human reviews it, autonomy fits. If not, it does not.

5 / 5

We will tell you which you need

Including when the answer is a simple script rather than an agent.

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